USHINTSHO DEVELOPMENTS

2023-2024

USHINTSHO DEVELOPMENTS 2023-2024

The Digital Transformation Governance Committee (DTGC) that provides oversight of the Ushintsho project has considered the developments for 2023 and 2024 as follows:

MEMBER VALUE/ENHANCEMENT

DECEMBER 2023

MEMBER BENEFITS

  • Easy access of billing and account information online
  • New accounts query management feature in order for members to track progress (refunds, penalties etc)
  • Enhanced digitised user journey for member, applications that includes (practice registrations, tax practitioner registrations etc)
  • Experience a new mobile app, to access functionality that is currently on the member portal (power apps)
  • Exam candidates will be able to register examinations, cancel registrations, request refunds, and obtain copies of admission letters online
  • Exam candidates will have access to a single-system to apply for special concessions and receive feedback

2024

MEMBER BENEFITS

  • Enhanced learning and development eco-system (Training and Education)
  • Ability for prospective members to complete online membership applications
  • Prospective Thuthuka Bursary Fund applicants will have an end-to-end online-based application platform
  • Interactive, online-based platform for Thuthuka bursars to access donation info
  • Improved Enterprise and Supplier Development, Socio-Economic Development and SMME Development service offering will enhance member economic and B-BBEE points
  • Updating of member data which will ensure that SAICA designs products suited for members based on accurate data
  • Member processes will be enhanced and simplified to ensure that members have a great experience when using SAICA applications and systems

DECEMBER 2023

Internal Business Unit benefits:

  • Automated finance processes (auto creation of invoices, auto allocation of payments, auto matching of receipts etc)
  • New and enhanced reporting (Exams, Finance, Membership and Committees)
  • Minimise contact centre queries due to availability of self-service options on the Member Portal
  • New digitised exams management process (marking, booking and analytics)

2024

Internal Business Unit benefits:

  • Automated bursary management processes
  • Improved disciplinary management process
  • Improved decision-making based on enhanced education and training data
  • Central repository of information to improve query resolution
The Digital Transformation Governance Committee (DTGC) that provides oversight of the Ushintsho project has considered the developments for 2023 and 2024 as follows:

MEMBER VALUE/ENHANCEMENT

DECEMBER 2023

MEMBER BENEFITS

  • Easy access of billing and account information online
  • New accounts query management feature in order for members to track progress (refunds, penalties etc)
  • Enhanced digitised user journey for member, applications that includes (practice registrations, tax practitioner registrations etc)
  • Experience a new mobile app, to access functionality that is currently on the member portal (power apps)
  • Exam candidates will be able to register examinations, cancel registrations, request refunds, and obtain copies of admission letters online
  • Exam candidates will have access to a single-system to apply for special concessions and receive feedback

2024

MEMBER BENEFITS

  • Enhanced learning and development eco-system (Training and Education)
  • Ability for prospective members to complete online membership applications
  • Prospective Thuthuka Bursary Fund applicants will have an end-to-end online-based application platform
  • Interactive, online-based platform for Thuthuka bursars to access donation info
  • Improved Enterprise and Supplier Development, Socio-Economic Development and SMME Development service offering will enhance member economic and B-BBEE points
  • Updating of member data which will ensure that SAICA designs products suited for members based on accurate data
  • Member processes will be enhanced and simplified to ensure that members have a great experience when using SAICA applications and systems

DECEMBER 2023

Internal Business Unit benefits:

  • Automated finance processes (auto creation of invoices, auto allocation of payments, auto matching of receipts etc)
  • New and enhanced reporting (Exams, Finance, Membership and Committees)
  • Minimise contact centre queries due to availability of self-service options on the Member Portal
  • New digitised exams management process (marking, booking and analytics)

2024

Internal Business Unit benefits:

  • Automated bursary management processes
  • Improved disciplinary management process
  • Improved decision-making based on enhanced education and training data
  • Central repository of information to improve query resolution

INFRASTRUCTURE

DECEMBER 2023

New applications

  • Finance & Operations functions
  • Expanded Member Portal functions
  • Power BI Reporting
  • Mobile App platform

2024

New applications

  • Enhanced Member Portal functions
  • New Member Application System
  • New Thuthuka Bursary Application
  • New Enterprise Development Application

DECEMBER 2023

Decommissioned apps :

  • GP (archived data)

2024

Decommissioned apps :

  • IMIS
  • Legacy Exam Systems

INFRASTRUCTURE

DECEMBER 2023

New applications

  • Finance & Operations functions
  • Expanded Member Portal functions
  • Power BI Reporting
  • Mobile App platform

2024

New applications

  • Enhanced Member Portal functions
  • New Member Application System
  • New Thuthuka Bursary Application
  • New Enterprise Development Application

DECEMBER 2023

Decommissioned apps :

  • GP (archived data)

2024

Decommissioned apps :

  • IMIS
  • Legacy Exam Systems

GOVERNANCE

DECEMBER 2023

  • SMB architecture approved

2024

  • Budget approved by Board

GOVERNANCE

DECEMBER 2023

  • SMB architecture approved

2024

  • Budget approved by Board

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SAICA Integrated Report 2022.
All Rights Reserved.

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SAICA Integrated Report 2022. All Rights Reserved.

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