STAKEHOLDER ENGAGEMENT

AND VALUE CREATION

STAKEHOLDER ENGAGEMENT AND VALUE CREATION

Stakeholder engagement is a key aspect of SAICA’s activities, not only in terms of our advocacy role but also in establishing and managing the partnerships that make delivery on our projects and strategic initiatives possible. Our goal is to maintain good relations with all of our key stakeholders to create a strong collaborative value-creating environment.

Our engagements with a broad range of stakeholders help us to understand their needs and interests so that we can respond appropriately, support the transformation and upliftment of communities and contribute to sustainable societies. Effective engagement with stakeholders helps to translate their needs into organisational goals and creates the basis of effective strategy execution. Stakeholder groups include both strategic dependencies (stakeholders SAICA depends on to execute its strategy) and strategic benefactors (those who will benefit from the achievement of the strategy). Stakeholder needs and interests are also critical inputs into the material matter determination process and the identification of risks and opportunities.

We identify our key stakeholders by considering SAICA’s most material matters, continued local and international relevance, technical competence, reputation management, financial sustainability and service of the public interest, and the extent to which expectations have been met. SAICA’s key stakeholder groups are shown in the diagram below.

Stakeholder engagement is a key aspect of SAICA’s activities, not only in terms of our advocacy role but also in establishing and managing the partnerships that make delivery on our projects and strategic initiatives possible. Our goal is to maintain good relations with all of our key stakeholders to create a strong collaborative value-creating environment.

Our engagements with a broad range of stakeholders help us to understand their needs and interests so that we can respond appropriately, support the transformation and upliftment of communities and contribute to sustainable societies. Effective engagement with stakeholders helps to translate their needs into organisational goals and creates the basis of effective strategy execution. Stakeholder groups include both strategic dependencies (stakeholders SAICA depends on to execute its strategy) and strategic benefactors (those who will benefit from the achievement of the strategy). Stakeholder needs and interests are also critical inputs into the material matter determination process and the identification of risks and opportunities.

We identify our key stakeholders by considering SAICA’s most material matters, continued local and international relevance, technical competence, reputation management, financial sustainability and service of the public interest, and the extent to which expectations have been met. SAICA’s key stakeholder groups are shown in the diagram below.

LEGEND:

Expectations met

Improvements required

Expectations not met

Members and associates
Member satisfaction score

=67%

SAICA Board
Engagement score

=83%

Employees
Engagement score

=79%

Regulators
Engagement score

=89%

Users PHI Employability score


=76%

GOVERNMENT Engagement score


=87%

Non-governmental Organisations and the general public PHI

=57%

Trainees
Attractiveness Score
of the CA(SA) PROFESSION to
new entrants

=86.16%

Students
Attractiveness Score
of the CA(SA) PROFESSION to new entrants

=86.16%

Firms
Engagement score


=87%

Academia Engagement score


=74%

Media Engagement score



=89%

Training offices Engagement score


=54%

Learners and educators Attractiveness Score of the CA(SA) PROFESSION to new entrants

=86,16%

Donors
Engagement score


=50%

Alliance Partners Engagement score


=84%

To improve and maintain positive stakeholder relationships, collaboration and involvement strategies will be enhanced.

LEGEND:

Expectations met

Improvements required

Expectations not met

Members and associates
Member satisfaction score

=67%

SAICA Board
Engagement score

=83%

Employees
Engagement score

=79%

Regulators
Engagement score

=89%

Users PHI Employability score


=76%

GOVERNMENT Engagement score


=87%

Non-governmental Organisations and the general public PHI

=57%

Trainees
Attractiveness Score
of the CA(SA) PROFESSION to
new entrants

=86.16%

Students
Attractiveness Score
of the CA(SA) PROFESSION to new entrants

=86.16%

Firms
Engagement score


=87%

Academia Engagement score


=74%

Media Engagement score



=89%

Training offices Engagement score


=54%

Learners and educators Attractiveness Score of the CA(SA) PROFESSION to new entrants

=86,16%

Donors
Engagement score


=50%

Alliance Partners Engagement score


=84%

To improve and maintain positive stakeholder relationships, collaboration and involvement strategies will be enhanced.

STAKEHOLDERS, INTERESTS AND ENGAGEMENT CHANNELS

Refer to the SAICA webpage for details on all of our stakeholders where we demonstrate our commitment, engagement and quality of our relationships with key stakeholders through the value we have delivered.

STAKEHOLDER ENGAGEMENT MODEL

  • A Group Stakeholders: Members and associates, the Board, employees, government, regulators, firms, media, training offices, alliance partners
  • B Group Stakeholders: Learners and educators, trainees, students, academia
  • C Group Stakeholders: Users, donors
  • D Group Stakeholders: NGOs and general public
SAICA’s stakeholder engagement strategy, plan and stakeholder management policy guide interactions with stakeholders. Significant engagements are captured in an organisational stakeholder engagement tracking document and reported quarterly to the Social, Ethics and Transformation Committee (SETCO).

A stakeholder management policy was developed and approved by the SETCO and the SAICA Board. The quality of our stakeholder relationships is measured through an annual survey. The 2022 survey showed an overall satisfaction score of 67% (2021: 85,59%).

STAKEHOLDERS, INTERESTS AND ENGAGEMENT CHANNELS

Refer to the SAICA webpage for details on all of our stakeholders where we demonstrate our commitment, engagement and quality of our relationships with key stakeholders through the value we have delivered.

STAKEHOLDER ENGAGEMENT MODEL

  • A Group Stakeholders: Members and associates, the Board, employees, government, regulators, firms, media, training offices, alliance partners
  • B Group Stakeholders: Learners and educators, trainees, students, academia
  • C Group Stakeholders: Users, donors
  • D Group Stakeholders: NGOs and general public
SAICA’s stakeholder engagement strategy, plan and stakeholder management policy guide interactions with stakeholders. Significant engagements are captured in an organisational stakeholder engagement tracking document and reported quarterly to the Social, Ethics and Transformation Committee (SETCO).

A stakeholder management policy was developed and approved by the SETCO and the SAICA Board. The quality of our stakeholder relationships is measured through an annual survey. The 2022 survey showed an overall satisfaction score of 67% (2021: 85,59%).