OUR BUSINESS

Materiality determination process and material matters

LEGEND FOR MATERIAL MATTERS

Worsening

improving

stable

New

Worsening

improving

stable

New

8. Human capital in a value creation context – organisational review: enhancing organisational collaboration

Enhancing Member Centricity and Experience depends on end-to-end collaboration and integration in the business

To this end, the Organisational Review Project to better position SAICA for the envisaged integration and collaboration has been conceptualised and initiated

Risks, opportunities and strategic response

Risks

Continuation of silo operation and execution
Member Centricity and Experience not optimal
Inability to effectively manage the institutionalisation of knowledge
Disintegrated processes and non-standardised practices
Non-responsiveness to immediate needs

Related opportunities

Continuation and enhancement of organisational collaboration and integration (non-silo execution and operation)
Member Centricity optimised
Institutionalisation of organisational knowledge
Integration of processes and practices
Optimal organisational configuration

IMPACT

Capitals

Strategic Pillars

STRATEGIC RESPONSE

SAICA has initiated a detailed organisational review process to:

Facilitate the development of the SAICA integrated target operating model aligned to the SAICA constitution and strategy
Configure/design an optimal organisational structure to execute the SAICA strategy
Align, develop and review the processes (and systems) to enable service delivery

Outlook for the short, medium and long term

In addition to the broad objectives above, the organisational review process envisages, among others:

Defining the SAICA constitution and strategy-informed broad capabilities
Development of the SAICA constitution and strategy informed target operating model (TOM)
Reviewing the current organisational design and exploring alternative organisational designs; ensuring optimum span of control at various levels
Relooking at the purpose of each part of the organisational structure and aligning to the target operating mode
Review of the various positions and reporting structures with the purpose of aligning to the target operating model
Review and realignment of the practices, policies, social systems (structures & fora) and systems for organisational efficiency and improved collaboration, employee engagement, experience, and enablement (documenting – knowledge management)
Develop, review and optimise current processes in accordance with the outcome of the organisational review to enhance organisational collaboration and integration

^*Note: The material matter relating to silo operation reported in the 2022 SAICA Integrated Report regarding issues with the APC exam process experienced in December 2021 has been largely addressed. Subsequent controls put in place have prevented any significant further issues with the examination processes.