VALUE CREATION

OUR STRATEGY, PERFORMANCE AND IMPACT

Other Digitisation Initiatives

Training Contract Management System (TCMS) Rewrite

The project aims to modernise SAICA’s TCMS by enhancing functionality, improving user experience, and ensuring seamless integration with the D365 platform. It seeks to create a more efficient system for managing training contracts, strengthening reporting capabilities, streamlining workflows, and supporting the development of future CAs(SA) and AGAs(SA).

Challenges and Commitment to Continuous Improvement
    Key challenges identified in TCMS
  • Data integrity issues – Missing or incorrect trainee information, including ID numbers and duplicate profiles, affecting contract management accuracy
  • Integration gaps – Lack of seamless alignment with D365, causing delays in data synchronisation and system functionality
Commitment to Continuous Improvement
  • Enhancing data accuracy – Implementing validation measures and resolving duplicate profile issues to ensure reliable contract management
  • Ensuring seamless integration – Aligning TCMS with SAICA’s D365 strategy for a more connected and efficient ecosystem
  • Proactive requirement management – Engaging stakeholders early to clarify needs and avoid future gaps in system development

We recognise that the implementation of our digitisation strategy has posed challenges, particularly in maintaining a seamless member experience amid unforeseen disruptions. These include:

  • System integration complexities that temporarily affected certain member and trainees’ functionalities
  • Data migration delays that impacted access to critical services in some areas
  • Adapting to digital-driven processes, requiring ongoing member support and training
Our Commitment
  • We are actively enhancing system stability and ensuring all functionalities are fully optimised
  • Member support initiatives are being strengthened to help members navigate the transition smoothly
  • We are refining AI models to ensure they deliver reliable and meaningful insights that benefit members

Outlook for 2025

Modernised Member Portal

Real-time member query responses and streamlined access to SAICA services to be fully operational by the end of Stage 3

School Initiatives

Digitised processes for development camps, business games, quizzes, and Olympiads to expand SAICA’s reach and engagement with future professionals

Thuthuka Operations

Digitised bursary management systems including the donor management part of Thuthuka

Events and Seminars

Expected completion of development and business testing by Q2 2025, improving member access to SAICA-hosted events and professional seminars

EAT Enhancement

Enhances trainee assessment and feedback through a scalable, secure, and D365-integrated system

TCMS Enhancement

Modernises training contract management for improved functionality, reporting, and D365 alignment

Intranet Revamp Project

Creates a centralised, user-friendly hub for internal communication and collaboration within Teams

eVolve Enhancement

Upgrades the eVolve Moodle platform for better UX and integrates payments with SAICA’s F&O system

Member Compliance Annual Declarations Project (CPD)

Streamlines compliance tracking and declaration submissions with automation and D365 integration

Patricia Stock

Looking ahead, SAICA remains focused on strengthening its manufactured capital to support operational excellence, enable innovation, and enhance the member and employee experience.

By integrating advanced technologies, leveraging data-driven insights, and prioritising people-centric solutions, SAICA is well-positioned to deliver sustained value to its members and stakeholders in an ever-evolving landscape.

The elevation of the CIO role to the CEO level reflects SAICA’s commitment to embedding technology at the core of its strategic direction. SAICA intends to establish a Data and AI Centre of Excellence, positioning IT as a strategic business partner and enabler.

The IT Strategic Plan is aligned with SAICA’s ‘The Home of #DIFFERENCEMAKER’ 2024–2028 strategy, addressing the needs of employees and members through transformative changes across people, processes, and technology.

Pottery Icon
RECALIBRATE REIMAGINE RENEW
Financial Capital